SHIPPING
We currently ship online orders to any country served by UPS or DHL eCommerce. Orders ship Monday through Friday excluding Holidays. Orders typically ship within 48 hours of the order being placed. Arrival time will vary based on your distance from Sonoma County, California. Shipping rates vary by country and order size:
Continental US
Orders ship USPS and generally 3 to 5 days to arrive.
• Orders under $40: $2.99
• Orders over $40: Free Shipping
• Priority Mail: $10.00 (USPS, shipping takes 1 to 3 days depending on location)
Non-Continental US
Orders ship USPS and generally arrive within 5 to 14 days.
• Orders under $40: $6.99
• Orders over $40: $4.99
• Orders over $60: Free USPS Shipping
Canada
Orders ship regular USPS and generally arrive within 7 to 14 days.
• Orders under $100: $9.99
• Orders over $100: Free USPS Shipping
Orders ship via DHL eCommerce generally arrive within 7 to 11 business days. Orders ship via UPS Expedited or DHL Express generally arrive within 2 to 3 business days. All shipping rate is carrier calculated. Import duties and taxes should be collected during check out.
Europe
• Orders under $120: Carrier Calculated
• Orders over $120: Free USPS Shipping
Orders shipped via USPS, UPS, or DHL rates are carrier calculated. USPS orders are shipped from the US via USPS and are then handed off to your local post office and can take 2 to 4 weeks minimum to arrive depending destination. USPS tracking is limited, especially once the package is handed off to the local country's postal office.
Orders ship via UPS Expedited generally arrive within 5-7 business days. Orders ship via DHL eCommerce generally arrive within 10 to 15 business days. Orders ship via DHL Express generally arrive within 3 to 4 business days; All shipping rate is carrier calculated. For most of European countries VAT and import duties should be collected during check out.
Australia/New Zealand
• Orders under $120: Carrier Calculated
• Orders over $120: Free USPS Shipping
Orders ship via USPS, UPS, or DHL rates are carrier calculated. USPS orders are shipped from the US via USPS and are then handed off to your local post office and can take 2 to 4 weeks minimum to arrive depending destination. USPS tracking is limited, especially once the package is handed off to the local country's postal office. Orders ship via UPS Expedited generally arrive within 7-9 business days. Orders ship via DHL eCommerce generally arrive within 12 to 20 business days. All shipping rate is carrier calculated. GST and import duties should be collected during check out.
Rest of the World
• Orders under $120: Carrier Calculated
• Orders over $120: Free USPS Shipping
Orders ship via USPS, UPS, or DHL rates are carrier calculated. USPS orders are shipped from the US via USPS and are then handed off to your local post office and can take 4 to 5 weeks minimum to arrive depending destination.
Orders ship via UPS Expedited generally arrive within 7-10 business days. Orders ship via DHL eCommerce generally arrive within 15 to 25 business days. USPS tracking is limited, especially once the package is handed off to the local country's postal office.
Please note that if tax or duties are not collected during check out, there maybe additional payment required to receive your order. Local customs authorities may take additional time to process and clear international shipments. Unfortunately, we have no control over these procedures, and the time required can vary depending on your location. In some cases, you may be required to contact your local customs office to facilitate the parcel clearance process.
For larger orders, please contact sales@veloToze.com
Due to high demand, some items may be on back order. Those items will ship as soon as they arrive in our warehouse.
